8 Conditions of use
- The hotel is free: Free to display the content that it wishes on its website, free to include our opinions module, free to accept our conditions…
In order to use our opinions module all of the 8 conditions of use that are listed below must be accepted.
- Nobody likes negative criticism, and sometimes it can seem unfair or even absurd…
Even the best hotels have unsatisfied customers. Not only are they inevitable, they also give credibility to the rest. Who would have confidence in a hotel with 100% positive opinions? We do not censure negative criticism. Please do not request us to eliminate any. They are an essential and inevitable part of the system.
- The hotel likes to identify who has written some opinions. This way it is able to determine the details of what the customers describe about their stay. They may also like to contact the client: They may do so through our system (if the customer has given permission to be contacted)…
The customers also have the right to remain anonymous and we have the obligation to guarantee their privacy. Please do not request personal details about the authors of the opinions published. We cannot supply you with them.
- Your visitors do not need to leave your website to give their opinions. As opposed to other opinion modules, such as Tripadvisor, our system shows all the information on the hotel website itself so visitors do not have to go to other sites to read more…
The module published on the hotel website includes a reference Powered by HotelSearch.com with a link to www.hotelsearch.com. In this way, the user can see that it is an opinions system that is not controlled by the hotel but by an independent company.
- Perhaps you would like to reproduce or reuse the opinions for other uses…
Take into account that the opinions of the module are property of Mirai España, S.L. Their publication or reproduction is not permitted.
- We encourage the hotels to respond to the opinions. We provide an easy system for publishing the responses…
In the same way as customers are subject to publication rules, the hotel must also follow some obvious rules, such as being respectful, not using explicit or bad language or writing declarations that may be proved to be false. We reserve the right not to publish responses that do not fulfil these conditions.
- Perhaps you would prefer that the opinions are only published on your website…
Mirai also publishes them in HotelSearch.com. We also reserve the right to publish them on other websites of Mirai or third parties, including the responses of the hotel.
- We have control mechanisms and filters, which are both automatic and manual, of what we publish. They include a check of the IP and email and we read the texts that the customers write. We rule out many opinions that do not fulfil the publication rules.
No system is able to guarantee total infallibility and cannot be responsible for the opinions expressed by others.
Mirai declines all legal responsibility with respect to the content of its customer opinions module.